FAQs

Welcome to our FAQ page! Here you will find answers to the most commonly asked questions about our courses. Whether you are curious about course offerings, enrollment procedures, or technical requirements, this section aims to provide you with all the information you need. Please read through the FAQs below to find the answers you're looking for.

For further information or to enroll, please contact us via WhatsApp at +971-52 460 1262 or email at info@onyx-traininginstitute.com. We are conveniently located near the Abu Dhabi.

Onyx Education and Development Institute is a leading professional training institute in Abu Dhabi, UAE, offering a wide range of internationally accredited courses in Healthcare, Education, Information Technology, Accounting, and Life Support. We specialize in career-focused and job-ready programs designed to help learners build global careers.

Our main campus is located in Abu Dhabi, United Arab Emirates, with online course options available to students around the world. You can choose the mode of learning that best suits your schedule: in-class or online training.

Yes. All programs at Onyx Education and Development Institute are internationally accredited and recognized by reputable certification and awarding bodies. This ensures your qualification is globally valid and professionally respected.

Our mission is to deliver affordable, high-quality professional education that empowers individuals to achieve career success in the UAE and abroad. Our vision is to become the top accredited training provider in the UAE, offering globally recognized certifications that enhance employability and lifelong learning.

Onyx Education and Development Institute offers career-oriented training programs in multiple disciplines, including: Healthcare Courses in Abu Dhabi: Certified Nursing Assistant (CNA), Caregiver, BLS, First Aid Teaching & Education Courses: Early Childhood Education, Montessori Training, TEFL Certification IT Courses in UAE: MS Office, Computer Skills, Programming Fundamentals Business & Accounting: HR Management, Office Administration, Accounting and Payroll Safety and Life Support: CPR, Basic Life Support (BLS), Fire Safety

Yes. We offer both online courses (for global learners) and in-person classes in Abu Dhabi for those who prefer hands-on training.

Each program varies in duration. Short courses like First Aid or BLS take one or two days, while professional diplomas such as CNA Training in UAE can range from 2–5 months, depending on schedule and pace.

Most entry-level programs are open to beginners. Some advanced or specialized courses (like CNA or teaching diplomas) may require prior training or experience. You can find prerequisites on each course details page on our website.

Yes. Many students combine a short online course with a professional diploma to enhance their skills and certifications simultaneously.

You can register easily through our official website onyx-traininginstitute.com or by contacting our admissions office in Abu Dhabi via WhatsApp, phone, or email. Our team will guide you through the course selection and registration process.

You’ll need: A valid Emirates ID or Passport Passport-size photo Relevant educational certificates (if applicable)

We have monthly intakes for most courses, so you can start your program at a convenient time throughout the year.

Yes. Our online accredited courses are open to international students, while in-person classes are available for residents in the UAE.

We offer flexible class schedules to suit working professionals and students: Morning, afternoon, and evening batches during weekdays Weekend classes (Friday–Saturday or Saturday–Sunday) for convenience

Yes. You can request a batch or timing change depending on seat availability.

Yes. Some online courses feature live interactive classes, while others are self-paced with recorded content, quizzes, and online assessments.

You will have access to the learning portal and resources for up to six months from the date of enrollment.

Yes. Upon successful completion, you will earn an internationally accredited certificate issued by Onyx Education and Development Institute and its partner certification body.

Absolutely. Our certifications are globally recognized, enhancing your employability in the UAE, GCC countries, and beyond.

Evaluation methods include practical assessments, written exams, projects, and online quizzes, depending on the course type.

Certificates are usually issued within 1–3 weeks after completing all course requirements.

Most qualifications are valid indefinitely, but First Aid and Basic Life Support (BLS) certifications must be renewed every two years for continued professional validity.

We accept a range of payment options, including: Online payment via Stripe Installment plans through Tabby Nomod payment links Cash or card payments at our Abu Dhabi center

Yes. You can pay conveniently in monthly installments using Tabby. Installment plans must be completed even if you discontinue the course.

Yes. We offer group discounts, early-bird offers, and special seasonal promotions. Follow us on social media or visit our website for the latest updates.

According to our Terms and Conditions, all course payments are non-refundable, even if you do not complete the program.

All learners must complete their course within six months where applicable. Beyond that, a re-admission or extension fee applies.

Yes. Regular attendance is crucial for both in-person and online courses, especially those requiring hands-on training and certification.

You can coordinate with your instructor or our admin team to attend a make-up session if available.

Students are expected to maintain professional behavior, respect staff and peers, and comply with all academic and attendance policies.

Onyx Education and Development Institute provides career counselling, CV support, and job placement assistance, especially for graduates in the healthcare, education, and administration sectors.

Graduates can work as Certified Nursing Assistants, Caregivers, or Home Healthcare Professionals in hospitals, clinics, and elder-care facilities in the UAE and abroad.

Yes. We offer pathways to higher-level certifications and specialized diploma programs for continued career growth.

Yes. We can provide transcripts, verification letters, and certificate reprints upon request (service fees may apply).

Yes. We offer customized corporate training solutions in the UAE, designed for healthcare organizations, educational institutions, and private companies seeking staff upskilling.

Yes, we conduct on-site and off-site corporate training sessions tailored to your company’s needs.

Yes. We provide special rates for bulk or corporate enrollments. Contact us for a customized quotation.

We comply with UAE data protection laws and ensure all personal, academic, and payment data are stored securely and used solely for educational purposes.

Our full policies are available on our official website: https://onyx-traininginstitute.com/termsandconditions

You can reach us via: Phone: +97122459470 WhatsApp: +971524601262 info@onyx-traininginstitute.com onyx-traininginstitute.com Our support team is ready to assist with course selection, enrollment, and technical support.